Effective Student Support Services at Oklahoma State University (Notes from the Field - Number 3)

Level
Institution
Process Stage
Implementing
Continuously Improving
Role
Institutional Leadership
Math Department
Advisors and Coordinators

Students who are struggling in mathematics can often find academic support in the form of one-on-one tutoring and drop-in help labs, which are commonplace at both two-year and four-year institutions. These supports provide personalized interventions and often play a key role in helping students succeed in gateway mathematics courses. Identifying effective practices in these types of student services, however, is a challenge that many institutions face. Oklahoma State University sought to address this challenge, which led to a revitalized mathematics support center that not only helps students through use of data-proven practices, but also serves as a center for ongoing research to improve its student support practices